Conference Policy

Your booking includes:

Your booking does not include:

Breakout sessions:

You will have expressed interest in four breakout sessions at the time of booking, however breakout sessions are not guaranteed.
The confirmed breakout schedule will be released at a later date so you can decide which sessions to attend on the day. There is limited space in each breakout session and not all sessions will run at the same time, so plan to be at your preferred session in good time!

Conference location

Barcelo Aran Mantegna

4-star hotel

Via Andrea Mantegna, 130, 00147 Roma RM

Conference accommodation

Accommodation is not included in your booking. Please refer to our conference website for details of recommended hotels.

Certificates of Attendance

Hard copy Certificates of Attendance will not be provided at the conference.

To receive an electronic Certificate of Attendance after the conference, delegates must first complete the online conference evaluation at the end of the conference. Details of the conference evaluation will be provided to delegates closer to the conference.

Additional information

We will contact you before the conference asking you to confirm dietary requirements and job title.

If you wish to amend or update your details, please contact us.

Please visit our website for the latest conference updates


You may require a visa, entry clearance certificate or other official documentation to enter ITALY in order to attend this conference. You are responsible for ensuring that you have the correct documents. If you have any questions about this, please contact the ITALIAN diplomatic representation in your country or visit the official Government website for Visa Services.

Neither AIS nor Barcelo Aran Mantegna can arrange visas or other travel documents for you, or advise on the requirements for entry to ITALY.

If you require a visa letter, please complete the visa letter request form on the conference pages of our website

AIS is not responsible for any loss you may suffer if your visa is not granted.

Payment and cancellation policy

Payment is by credit or debit card at time of booking. Some banks or card providers may apply additional transaction fees when opting to pay via credit or debit card. We suggest you check with your individual bank or card provider if additional charges will be applied before booking.

You may cancel your place up to 14 days before the conference start date and a 50% refund will be given. All cancellations received within 14 days of the conference start date will be non-refundable.

To cancel or amend a booking please contact

Yours sincerely

The Event Team.


AIS shall not be liable for any loss, including travel and accommodation costs suffered by or on behalf of any person who wished to attend the seminar/conference should we cancel them for any reason whatsoever. Neither AIS nor its directors, officers or agents are responsible or liable for the safety and property of participants or their companions during the seminar/conference or any related excursions. Participants are advised to seek information on potential health and security risks incurred by themselves or their companions at the seminar/conference and to secure adequate insurance coverage.

Attendance is only for conference participants and is not extended to cover any additional guests or family members. If delegates wish to organise alternative accommodation other than the suggested hotels, they have sole responsibility to arrange and pay for it themselves and arrange for transport to and from the venue. Please note the conference fee is all inclusive and no day rates are available. Please note that these terms and conditions supersede the terms and conditions that are stated on our events booking system.